Support

SCAN PLATE AI Support

We're here to help with account, scanning, and nutrition questions.

Support email coming soon.

Account problems

Trouble signing up, logging in, or resetting your password? Let us know what happened and which step failed.

Scan problems

If the camera won't open, a photo won't upload, or analysis keeps failing, tell us your device and browser so we can help.

Incorrect nutrition results

AI-estimated nutrition can be wrong — see our AI Nutrition Disclaimer. If results are consistently inaccurate, let us know what you're seeing.

Billing / subscription

SCAN PLATE AI does not currently have paid plans. This section is a placeholder for future billing support.

Privacy / data deletion

To request deletion of your account and data, use Delete Account in Profile, or contact us and we'll help.

Technical problems

Anything else not working as expected — describe what you did and what happened instead.